At Bungalow Mercer, we value your shopping experience and strive to provide high-quality products. If you are not fully satisfied with your purchase, our Returns & Refund Policy ensures a smooth and hassle-free process.
Return Guidelines
- Please refer to our full Return & Refund Policy for detailed terms and conditions.
- Items must be unused, in original packaging, and returned within the specified return window mentioned at the time of purchase.
- Customers must record an unboxing video within 48 hours of delivery to be eligible for a return. The product must be shown clearly in the video as unopened and in original condition.
- Products showing signs of use, damage, or missing original packaging may not qualify for a refund.
Refund Process
- Once your returned item is received, it will undergo a quality check to ensure it meets the return criteria.
- Once the return is approved, Refunds will be processed to the original payment method within 3–4 working days after approval.
- Shipping fees (if applicable) may be non-refundable unless the return is due to an error on our part.
Need Assistance?
For any questions or help regarding your return or refund, please contact our Customer Support Team via our Contact Page.